Organizational Behavior Issues in Aussieco Essay Example for Free

Organizational Behavior Issues in Aussieco Essay Aussieco, an Australian company established as a small manufacturing and service operation company in 1962 is now a fully expanded company with 600 employees. The company built its reputation on a single product holding 90 per cent of the Australian market in the 1980. Over the years the market holding has gone down by 30 percent in spite of the product being unique and company facing little competition in the market (Jones,Gal, n. d) The downturn in Aussieco’s performance is mainly due to issues with the company’s management and organizational behavior. Organizational Behavior refers to ‘the understanding, prediction and management of human behavior in organizations’ (Luthans,2010). It is the study of individuals and their behavior in a work place. A company’s performance and outcome largely depends on its organizational behavior as it is an interdisciplinary field that includes sociology, psychology, communication and management. Aussieco’s organizational behavior issues can be explained through Henri Fayol’s 14 management principles. Henri Fayol’s theory of administration and organizational behavior focuses on the personal duties of management and managerial effectiveness which aussieco lacked. (Fayol,1971). The company has inexperienced staff and no specialization as major high authority staff is friends and family without skilled knowledge. The executive managing director is the owner’s nephew with no practical or industrial experience. The production supervisor is the production manager’s best friend who has little knowledge of the daily production tasks as he is a carpet fitter by qualification. Employees at the operative level are migrant labor mostly lacking formal qualification. On diversification, management failed to understand the changing market needs. Aussieco follows the power culture where control is centralized. The major motivational or driving force is fear (Luthans,2011). Suggestions and personal preferences are not welcomed. The owner-chairman reacts in a strong negative way if any manager’s opinion differentiates from his. This lack of consultation leads to staff feeling de motivated and undervalued. Though there has been division of labor and departmentalization in the company but the managers lack authority and responsibility. On the instance of owner accepting order from a bad debt customer without consulting the general manager shows lack of authority for the manager. Owner’s dictatorial attitude and ignorance of modern trends hold back the dedicated managers to improve and bring changes in the company’s working, as they are either fired from the job or become his instant enemies. The company lacks discipline and employee commitment. Lack of loyalty, no willingness to put high levels of effort, no belief in the company’s goals and vales and lack of faith in the management all together leads to all the issues of Aussieco. During lunch hours the senior management and sales staff have access to unlimited alcohol in the workplace. Assembly line workers underperform and hold back production with vague excuses. Subordination of individual interest over the company’s interest and goal is one of the major problems of Aussieco Employees overtime to get paid extra and not for productive outcomes. Also the senior programmer in spite of completing his work order uses his work holiday for personal matters. There is lack of equity and justice among the employees. The rule being everyone must vacate office during lunch break but exceptions for the senior management and sales staff that eat in the work place, operatives and other staff are allowed no food or drinks in the workplace. The migrant staff is treated well and better than its own internal staff. There are less internal promotions. High employee turnover, no stability of tenure of personnel is another major issue with Aussieco. To attain maximum productivity of personnel it is essential to have a stable workforce, which Aussieco lacks. There are frequent mass resignations in the company. No production manager lasts for more than 3 years in the company. The post of personnel manager is vacant since 2 months. Employees have no job security and thus are not fully committed to their work. This further increases the company’s costs of recruitment,selection and training. There is lack of motivation and initiative by the management for the welfare of the employees. There is lack of rewards, appraisal and bonus. The workshop roofs are without insulation and leak during heavy rain, no doors and filthy windows point toward bad and unhealthy working conditions. This even gave a loss of $AUS 500,000 when water leakage blew a computerized robot. No parking area provided for the employees, who reach frustrated to the office,which in turn shows in their slow performance. Lack of structured work, irregularity in work and no proper accounts and records maintained by the managers is another organizational issue for Aussieco. Though the record showed a stock of 4700 resistors but none could be located. A welder forgotten by the company after fitting of new automat is idle and has no contribution in the company. Reasons why these problems occur. One of the major reason for the organizational issues of aussieco is the employee attitude. Job satisfaction focuses on employee attitude and organizational commitment focuses on their attitude towards the organization. Job satisfaction is determined by how well the expectations of employees are met in return of their output (Luthans,2011). The aspects of job satisfication are not met by Aussieco. Employees of Aussieco are unsatisfied with the kind of work they get, the job provides less opportunities for learning and less responsibility. There is lack of remuneration and pay, less promotional opportunities, bad working conditions. This high level of job dissatisfaction of employees reflects in their low performance, company’s low profits, high employee turnover, high absenteeism and low level of commitment towards the company. The attitude of employees in an organization is largely influenced by the kind of environment the organization posses and further the attitude of employees affects their efficiency and performance at the organizational level. The environment of aussieco is not employee friendly thus employees have a negative attitude. Employee traits can be best explained by the Five factor model. Job performance is highly dependent on an individual’s conscientiousness (i. e dutifulness, persistence, industriousness) and emotional stability (i. anxiety, security, suspiciousness). In Aussieco employees had low conscientiousness and low emotional stability which affected their overall task performance and contextual performance. Organizational commitment is an important attitude toward the employers and the company. It is the extent to which we identify with them. Most of the employees, posses’ continuance organizational commitment, which is a calculative approach, where they chose to continue working in the company because they ‘have to’ rather than their want or obligation. This attitude is influenced by perceived costs of leaving the company, lack of opportunities, age, peer pressure, society expectations etc. Employees of Aussieco developed this attitude because of the mechanistic treatment they receive and lack of empathy from management. Autocracy is the concentration of power and authority in hands of one person. The management of Aussieco has an autocratic structure with the owner having unlimited power and absolute authority. There is a strict hierarchical structure; orders are sent from top level to bottom level. Ideas, personal opinions and suggestions are unwelcomed. In this management style managers believe workers must be controlled to ensure maximum productivity (Luthans,2011). Aussieco’s structure can be best explained by Douglas McGregor’s theory X. This theory represents an assumption of conflicting and negative working attitudes. The managers assume an average person dislikes work and will avoid it if possible, thus must be forced with threat of punishment to achieve organizational goals. An average person prefers to be directed and avoids responsibility. This approach encourages deadline and ultimatums, arrogant and demanding managers, mechanistic approach, no concern toward staff and one way communication (Jeremiah,2009). In Aussieco this approach resulted in a negative attitude by the employees, made them insecure and unhappy. Lack of Taylor’s scientific management. Frederik winslow taylor’s key idea was to improve industrial efficiency scientifically. He encouraged scientifically selecting and training workers and regularly monitoring their work to improve efficiency which also improves work man happiness and positivity (Lynch,1984). Aussieco lacked scientific selection, training and development of workmen and passively left them to train themselves. Managers did not supervise and provide instructions to the employees and there was no division of work between managers and workers. There was lack of specialization, standardized and systematic approach. The company continuously changed its suppliers for cheapest material available, a supplier providing 99. 5% quality level charging $20 per unit was replaced with a supplier charging $12per unit. The quality of the product suffered, increasing customer complaints and affecting the goodwill of the company negatively. There is lack of communication between departments, department managers and workers and senior management and managers. The senior management is unapproachable and not interested in the issues of the company and workers. Though Taylorism has faced criticism of exploitation, mechanistic approach etc but in relation to Aussieco, the company needs to adapt certain principles of Taylorism for a better organizational working. To conclude Ausseico’s major issue is organizational and management structure. The company should have a more humanistic and realistic approach with a right balance of authority and responsibility.

External Research Essay -- essays research papers

The External Business Environment Today, business has evolved into highly competitive industries who offer goods and/or services. Businesses are connected with society on all Political, Economical, Technological, and Socio-cultural levels. The Business environment has become chaotic as the world constantly changes and grows. The past decade has yielded advances in every field imaginable, and created a very dynamic, competitive free market in the U.S. The Consumer Services Industry:   Ã‚  Ã‚  Ã‚  Ã‚  Business today is made up of two types of industries, goods and services. Services in general face an extremely competitive market. Services are often intangible, and difficult to place value on. The consumer service industry is directly related to the state of an economy. Consumers must have the available free income to obtain the services, and become loyal users of it. The consumer must be made to perceive that the option does in fact lie within his/her reach and such an option will in fact enrich life for the customer. Also, the consumer must be made to see that time must be made available in order to take advantage of the opportunity. One of the most prevalent forms of competition in the consumer industry is differentiation. It’s important to be an innovator and original to stay on top. The service industry relies heavily upon consumer turnout. This heavy reliance has led to the consumer dictating much of the decision making. A service business must always hold t...

Assessment Of Special Education Centers And Its Impact Education Essay

The birth of any kid can hold a important consequence on the kineticss of the household. Parents and other kids in the household must undergo a assortment of alterations to follow to the force per unit area of a new member. The consequence of the birth of a handicapped kid on household can be even more profound. The physically challenged kids are often characterized by extremes of behaviours, which in some instances influence the interactions they have with parents and siblings. The excess attention and particular adjustments are required by them. Families of physically challenged kids likely vary in their behaviour, societal attitude and household relationships as compared to households who do non hold disabled kids ( Hussain and Juyal, 2007 ) . Disability could be seeable or unseeable, impermanent or lasting. The first major and systematic record of handicapped individuals in Pakistan is available from 1961 nose count. Harmonizing to this record about 2 per centum of the population suffered from all sorts of disablements, peculiarly the kids of age group 0-14 old ages after the initial crisis, many parents develop healthy and constructive attitude towards their disabled kids maximal population of Pakistan lives in rural countries so bulk of the kids are born and brought up at that place. The overall status of our small towns gives their life as start with multiple disadvantages. They suffer from unwellness caused by malnutrition and non-hygienic status. The state of affairs of disabled kids is far from satisfactory. The causes of this calamity are poorness, ignorance, malnutrition, hapless lodging installations, unequal health care and environment act as a accelerator for infection. Good physical and mental growing can non be achieved in an environment where there is poorness and wretchedness, nutrient and shelter is unequal and wellness services are either missing or highly unequal. The inauspicious societal, economic and environmental conditions can be considered responsible for the hapless rational public presentation of many kids, who in more favourable environment could develop abilities within a spectrum. ( David, 1978 ) Education of the disable kids was considered as useless exercising. The premise was in past that a disable individual could ne'er go an built-in member of the society. Persons with professional expertness to learn handicapped kids were non available and there was no substructure to back up the instruction, preparation and rehabilitation of particular kids. The clip has changed and the instruction of disable has started with a focal point. A gradual realisation has emerged that the instruction of a disable kid is every bit of import as the instruction of an able bodied chief watercourse kid. The particular school system evolved in Pakistan every bit early as first decennary of 20th century, nevertheless the schools are non in sufficient Numberss to provide all the particular kids. The function of non-government organisations ( NGOs ) is really important in the development of particular instruction in Pakistan. The installations to back up higher instruction for particular people in co lleges and universities are non available. The mainstream schools do non hold instructors and equipment to suit particular kids ( Ali, 2003 ) . One-fourth of the instructors believed that they had sufficient schoolroom clip for inclusion attempts, that they were presently prepared to learn pupils with disablements, or that they would have sufficient preparation for inclusion attempts. These findings were interpreted as support for the premise that instructors viewed pupils with disablements in the context of the world of the general instruction schoolroom instead than as support for the prevailing attitudes about integrating. General instruction instructors therefore demonstrated certain reluctance about inclusion that must be addressed if such a policy alteration was to be successful ( Welch, 1989 ) . The accent on particular instruction as a topographic point deflected attending off from the fact that particular instruction was a more comprehensive procedure whose existent kineticss were major subscribers to its success or failure A important portion of the particular instruction procedure was represented in the beliefs and actions of general instruction. An incorporate system means that particular instruction can non move independently as a separate system, but must explicate policy in response to the attitudes, perceptual experiences, and behaviours of general instruction ( Gallagher, 1994 ) . Consideration for the demands of pupils of particular school is the most cardinal facet of particular instruction. It non merely assist instructors to be after, invent and implement modified course of study but besides steer them to make congenial schoolroom environment, set single educational programs, arrange suited educational resources, follow effectual instruction schemes, and choice appropriate rating methods to better the larning out comes of particular kids. Parents themselves take their disable kid to particular school where the school staff entree their demands without following any standardised method for measuring the degree of kid ‘s disablement. Consequently, a really small item about the particular educational demands of the assessed kid is available which is non sufficient for instructors to invent effectual educational programs and set up appropriate resources for such kids ( Coenen et al 2006 ) . The issues refering instruction of disabled kids and sociological position are globally highlighted by societal scientist. The complexness in the nature of jobs has farther demanded prudent attempts particularly in traditional societies of developing states. Dera Ghazi Khan remained distant and disadvantaged territory of Punjab in footings of resource allotment yet the being and sustainability of particular instruction centres will find the socio economic position of disabled kids. The rating of centres will assist in finding the demands and jobs of these incapacitated population strata. In this respect the present survey will be lending a significant portion in bettering the efficiency of services provided to disable kids. Main aims of the survey are To analyze the jobs and jeopardies faced by disabled kids in particular instruction centre. To entree the quality of services being offered to particular kids in their centres. To do suggestions for policy shapers to minimise the dependence of particular kids.REVIEW OF LITERATURE:Mext ( 2002 ) explored that instruction system for kids with particular demands was switching to particular support instruction at the beginning of the twenty-first century. Ministry of instruction, civilization, athleticss, scientific discipline and engineering mentioned that the particular support instruction is a primary accelerator for the advancement toward an equal chance society for all kids including persons with disablements. The chief rule of particular support instruction is run intoing single demands of each kid. A womb-to-tomb support system shall be developed through co-operation among every sector in society to advance kids ‘s liberty and engagement in all societies. Ali ( 2003 ) studied the development of particular instruction web in historical position and the nature and set some steps for its betterment. In her survey she designed assorted instruments and conducted interviews of the particular pedagogues, support professionals, parents of particular kids and particular individuals. She found that the parent engagement in the instruction of particular kids is at minimum. A portion from this she besides concluded that huge bulk of parents of particular kids of all classs and particular individuals are non to the full satisfied with the instruction being given to their kids. She besides concluded that the function of non-government organisations ( NGOs ) was really important in the development of particular instruction in Pakistan ; nevertheless the installations to back up higher instruction for particular people in colleges and universities were non available. Alam et Al ( 2005 ) studied the behaviour of parents towards physically handicapped kids in Islamabad metropolis by questioning method. They found that a major proportion of the respondents had intermediate to graduation degrees of instruction. About 30 % of the respondent ‘s kids suffered from deaf and shit and blind. Majority of the respondents said that their kids were physical disableds since birth. Kitcher et Al ( 2005 ) studied that behavioural upsets were non merely really straitening to multiply disabled patients and their households but besides had a negative impact on their acquisition at school or other installation, peer relationships and societal competency, so more attending should be paid to name ( detect and classify ) and sharply treat behavioural upsets by pharmacological, educational and environmental intercessions. Kazimi ( 2007 ) reported that in Pakistan, three systems of Education at present operate 1. Normal schools 2.Special Education Schools and 3. Inclusive Schools. In the last named particular pupils of merely the lower categories were accommodated. She argued that jobs associated with working environment in Pakistan were broad ranging and have really terrible consequence on the personality of the individual, particularly when working with kids in particular scene or in inclusive scenes with mental deceleration or physical damage. Further more, Teachers really frequently experience stress due to professional demands and equivocal occupation description, parental force per unit area, non-supportive behaviour and deficiency of pupil motive. Similarly, Teachers working in mainstream inclusive instruction puting experience less emphasis. Molnara et Al ( 2008 ) reported the instruction of the extroverted coevals was ever a hard undertaking and this was peculiarly true for those educational institutes where pupils necessitating particular intervention were educated. These pupils were frequently educationally challenged, mentally challenged or multi-challenged. They present an international co-operation lasting for three old ages whose premier end was to build non-language-dependent package for disabled kids. They introduce the establishments taking portion in the development, the procedure of the plan ‘s creative activity, the stairss to use the plan and the possibilities and methods of betterment. Rao ( 2008 ) studied the individuals with disablements enjoyed co-existence, though at different times, the intervention and attitudes were at discrepancy. Out of all the types of disablements, an rational disablement airss greater challenges than the other types. The households of individuals with rational disablements did besides have demands different from others, which can non be segregated from the demands of kids with rational disablement. The National Institute for the Mentally Handicapped had developed many service theoretical accounts and contributed toward human resource development and research. National Policy has besides considered as important the development of human resources for supplying instruction to all kids with disablements in the general instruction watercourse. Many mileposts have been left behind in the way, important accomplishments have been made and chances have been created for the handicapped. Fletcher ( 2009 ) studied the pupils with a schoolmate with serious emotional job experience decreases in first-grade trial tonss, particularly pupils in low-income schools and within schools utilizing school-level fixed effects specifications were qualitatively similar. The magnitude of the decrease in mathematics accomplishment was about 30-60 per centum of the size of the adjusted black-white accomplishment spread. Since about 10 per centum of the pupil population has a schoolmate with a serious emotional job, the aggregative consequence on trial tonss of the policy of including these pupils is potentially rather big. Nabeel ( 2009 ) stated that Department of particular instruction Allama Iqbal Open University ( AIOU ) through distance acquisition system offers study/training at alumnus, Masterss and Ph. D. degrees. Teachers are prepared in 6 specialised countries of ocular Impairment, physical disablements, hearing damage, rational disablement, larning disablement and inclusive instruction. Each pupil is assigned to a coach who is a capable specializer. The particular instructor readying theoretical account through distance instruction system is highlighted. Pasha ( 2009 ) assessed that no standardised method is being used for particular instruction. In Pakistan International Classification of Functioning has emerged as a standardised method for mensurating wellness and disablement at both single and population a degree. He explored the range of ICF in the field of particular instruction and has established links between ICF classs and course of study countries, schoolroom activities and larning aims for bettering the quality of instruction. Further research has been recommended to happen solutions to get the better of the initial jobs in accommodating ICF model in the field of Particular Education in Pakistan.VI. MATERIAL AND METHODSThe proposed survey will be conducted in three Government particular instruction centres viz. D.G.Khan, Sakhi Sarwar and Kot Chutta of Tehsil Dera Ghazi Khan. A sample of 40 handicapped pupils will be selected through simple random trying technique from each particular instruction centre. Thus a sample of 12 0 respondents will be interviewed with the aid of good structured questionnaire. Data will be analyzed by appropriate statistical technique. The information obtained will be utilized to better particular instruction of disable kids.LITERATURE CITED:Alam, A. , H. Noureen, N. Akhtar, M. Imran, I. Iqbal and M. Jamil. 2005. Behavior of parents towards physically handicapped kids. J. Agri. Soc. Sci. 1 ( 1 ) : 1813-2235. Ali, A. K. 2003. A historical and appraising survey of particular instruction in Pakistan. Ph.D. thesis, University of Karachi, Karachi. Coenen, M. , A. Cieza, T.A. Stamm, E. Amann, B. Kollerits and G. Stucki. 2006. Validation of the International Classification of Functioning, Disability and wellness arthritis research & A ; therapy 8 ( 4 ) 35-47. David, T.1978. The societal psychological science of childhood disablement, Methuen and co. Ltd. London, 11 ( 4 ) 112-113. Fletcher, J. M. 2009. The Effects Of inclusion on schoolmates of pupils with particular demands: The instance of serious emotional jobs. A Edu. Fin. Ass. 4 ( 3 ) : 278-299. Gallagher, J. J. 1994. The pull of social forces on particular instruction. J. of Special Edu, 27 ( 2 ) :521-530. Hussain, A. and I.Juyal. 2007. Stress assessment and get bying schemes among parents of physically challenged kids. jamia millia islamia, new Delhi j. of the Indian academy of applied psychological science. 33 ( 2 ) :179 -182. Kazimi, A. B. 2007. A critical analysis of the emphasis bring oning factors in particular and inclusive instruction system. J.Manag. Soc. Sci.3 ( 2 ) : 87-93. Kitchener, N. , M. Khalaf, A. Raouf, and N. Nagy. 2005. Behavioral upset in multiple disabled Egyptian kids. the international J. of child neuropsychiatry. 2 ( 1 ) : 89-96. Mext.2002. Particular Support Education in Japan, hypertext transfer protocol: //www.mext.go.jp/a_menu/shotou/tokubetu/03110701/002.pdf Molnara, I. T. , T. Radvanyib and E. Kovacsb. 2008. The use of altered ict in the instruction of kids with particular educational demand in different states of Europe. Ann. Math et inf. 35: 189-204. Nabeel, T. 2009. Teacher instruction for distance acquisition based particular instruction in Pakistan.j.Dis.Edu.10 ( 1 ) :83-95. Pasha, S. 2009. Scope of icf in particular instruction in Pakistan. J. Of research and contemplations in edu. 3 ( 1 ) : 34-48. Rao, L. G. 2008. Education of individuals with rational disablements in India. Salud Publica Mex. 50 ( 2 ) : 205-212. Welch, M. 1989. A cultural position and the 2nd moving ridge of educational reform. J. of Learning Disabilities. 22 ( 3 ) : 537-540. Student: Hammad Ahmad ______________Supervisory Committee:Ms. Sumaira Bano ( Chairperson ) _______________ Mr. Muhammad Ali Tarar ( Member ) _______________ Mr. Muhammad Ali ( Member ) _______________Forwarded:Head of SectionSocial Sciences and Rural Development College of Agriculture, Dera Ghazi Khan.Scrutiny commission:a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€  a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a ) Dr. Shafqat Nawaz B ) Dr. Muhammad Mudassar Maqboola†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€  a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ degree Celsius ) Mr. Muhammad Shahid Nisar vitamin D ) Dr. Fida HussainForwarded:a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ a†Ã‹â€ PrincipalCollege of Agriculture Dera Ghazi Khan Sub-Campus University of Agriculture Faisalabad

Stress in the Workplace is a Health Issue - 1246 Words

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